Hotel ZaZa FAQ

Check in is 4:00 PM to 12 midnight.  Early check in may be guaranteed by purchasing the accommodation the night before and notifying us of your planned arrival time at least 24 hours in advance. Early check in that has not been guaranteed by purchasing the accommodation the night before is based on availability at the time of arrival. Late checkout fees vary.

Checkout is promptly at 12 noon. Late checkout is subject to availability and fees may vary.

Reservations for overnight stays must be cancelled by 4:00 PM CST the day prior to the scheduled arrival date to avoid a penalty fee equivalent to the first night’s room and tax as reserved.

Hotel ZaZa Dallas is a 100% non-smoking facility. Smoking is not permitted inside any area of the hotel or within 15 feet of the entrance, exit, or any other enclosed area. Cleaning fees apply.

Valet parking is available at Hotel ZaZa Dallas and parking fees per vehicle may vary depending on length of stay.

Hotel ZaZa Dallas is ADA accessible and offers accommodations with accessibility features.

Children are welcome at Hotel ZaZa and must be accompanied and supervised by an adult at all times. On-property facilities including Dragonfly and Poolside may be subject to age restrictions during certain operating hours.

Hotel ZaZa Dallas has an outdoor pool. Hours may vary based on season and private events.

Dragonfly is open for breakfast, lunch and dinner and also features brunch and lounge menus. Poolside and In-Room dining options are also available.

Spa services are available at ZaSpa Dallas, our onsite day spa.

Hotel ZaZa Dallas offers function space and event services for meetings, weddings and special occasions.

Hotel ZaZa Dallas offers catering services for meetings, weddings and special occasions.